General Admission

1 Event Pass per person + 1 Camping Pass per vehicle = OK!

 

VIP

1 VIP Pass per person + camping included with VIP = OK!

If you are confused, please contact Pipeline Ticketing at (785) 749-3434 or tickets@wakarusa.com

“Festival” includes the concerts, late night concerts, scheduled activities, campgrounds, and parking lot. You cannot enter the festival – or any part of the festival – without an Event Pass per person and a Camping Pass or a Parking Pass per vehicle. You cannot come without an Event Pass and “just hang out with friends.” You cannot come and “just set up camp.”

Please note: Box Trucks are not allowed on the festival grounds.

Still confused? Continue reading:

General Admission

Each person entering the festival requires their own Event Pass such as Full Event, Three Day or Two Day. All ages, including children of any age, require a paid admission ticket.

In addition to each person having their own Event Pass, every vehicle entering the festival requires a Camping Pass or a Parking Pass such as Main Venue, West Woods, or Day Parking. Up to 5 people can ride in one vehicle and split the cost of camping or parking. RVs and other oversized vehicles require an RV Pass. Camping Passes are good for the whole weekend, so you need to buy only one camping pass for the weekend; you do not need to purchase a Camping Pass for each night.

VIP

Each person entering the festival requires their own VIP Pass, and that’s it! Specially priced Children VIP tickets are available for children ages 1-16. All adults ages 17 and older require a full priced VIP Pass.

Camping is included in the VIP ticket cost, so there is no need to purchase any additional camping passes with VIP if you are coming in a standard vehicle such as a car, truck or SUV.

RVS AND CAMPERS: Due to space limitations, we are no longer accepting reservations for patrons to bring RVs, campers and trailers into the VIP Campground.  We have started a waiting list just in case any current reservations get cancelled, please call Pipeline Ticketing at (785) 749-3434, 10am-6pm CST, Monday-Friday for more information.

General Admission

Up to 5 people may ride in one vehicle and split the cost of the Camping Pass.
>> Don’t forget! Each person riding in the vehicle also requires their own Event Pass to enter the festival. “Festival” includes the campgrounds, concert fields, day parking and everything in between.

Please note: Box Trucks are not allowed on the festival grounds.

Vehicle Type	Camping Pass required per vehicle
Motorcycles, Cars, Vans, Trucks and SUVs up to 24 feet in length; no trailers or campers	Main Venue Camping, Main Venue Camping with Wednesday Arrival, West Woods Camping, Riverside Camping, Accessible Camping, or Day Parking
The following vehicles are considered an RV, and every RV entering the festival requires an RV Camping Pass: Any size RV: Class A, Class B or Class C Any size Bus Any vehicle wider or longer than a normal 15 passenger van Any vehicle towing a trailer, camper, RV or 5th wheel of any size. If you’re hitching anything, it’s an RV.	RV Unreserved @ Main Venue, RV Unreserved @ Riverside, RV Unreserved @ Accessible, or Reserved Campsite
Any vehicle over 60 feet in length. This 60 feet must include any hitched trailers or campers in the total length.	That’s pretty large man… a minimum of 2 RV Passes is required.

VIP

>>Don’t forget! VIP Passes are a per person cost.

Vehicle Type	Camping Pass required for VIP
Motorcycles, Cars, Vans, Trucks and SUVs up to 24 feet in length; no trailers or campers	No worries here: VIP tickets include the cost of camping, so you don’t need to purchase any camping passes if you’re going VIP!
The following vehicles are considered an RV Any size RV: Class A, Class B or Class C Any size Bus Any vehicle wider or longer than a normal 15 passenger van Any vehicle towing a trailer, camper, RV or 5th wheel of any size. If you’re hitching anything, it’s an RV.	RVS AND CAMPERS: Due to space limitations, we are no longer accepting reservations for patrons to bring RVs, campers and trailers into the VIP Campground.  We have started a waiting list just in case any current reservations get cancelled, please call Pipeline Ticketing at (785) 749-3434, 10am-6pm CST, Monday-Friday for more information.

General Admission

>>Don’t forget! Each person requires their own Event Pass to enter the festival, and each vehicle requires a Camping Pass. Up to 5 people can ride in one vehicle and split the cost of camping. “Festival” includes the campgrounds, concert fields, day parking and everything in between.

If you have this Event Pass	with this Camping Pass	then your Gate Time is:
Full Event	Reserved Campsite	Wednesday May 29, 4:00 pm
Full Event	RV Unreserved @ Main Venue	Wednesday May 29, 4:00 pm
Full Event	Main Venue Camping WITH Wed. Arrival	Wednesday May 29, 4:00 pm
Full Event	Accessible Camping Options	Wednesday May 29, 4:00 pm
Full Event	Main Venue Camping	Thursday May 30, 12:01 am
Full Event	West Woods Camping	Thursday May 30, 12:01 am
Full Event	Riverside Camping	Thursday May 30, 12:01 am
Full Event	RV Unreserved @ Riverside	Thursday May 30, 12:01 am
Three Day	ANY camping pass	Friday May 31, 8:00 am
Two Day	ANY camping pass	Saturday June 1, 8:00 am

In a nutshell: You cannot enter the festival, or any part of the festival, before your listed gate time. You cannot come early and “just set up camp for the night.” If you arrive before your gate time, you will be turned around.

VIP

>>Don’t forget! VIP Passes are a per person cost.

If you have this VIP Pass	then your Gate Time is:
VIP Full Event	Wednesday May 29, 4:00 pm
VIP Children	Wednesday May 29, 4:00 pm
VIP Three Day	Friday May 31, 8:00 am
VIP Two Day	Saturday June 1, 8:00 am

In a nutshell: You cannot enter the festival, or any part of the festival, before your listed gate time. You cannot come early and “just set up camp for the night.” If you arrive before your gate time, you will be turned around.
VIP Three Day does not include Thursday arrival privileges. VIP Two Day does not include Friday arrival privileges.

Single day tickets such as “Friday Only” are not available for purchase. We cater our ticket sales to those who come and camp the whole weekend with us; hence music and camping festival. Mulberry Mountain is a very rural and beautiful setting, and is best experienced by long stays.

No. All ages, including children of any age, require a paid admission ticket. A Family Campground is no longer provided. If you are bringing children to the festival, we suggest that you choose West Woods Camping or Riverside Camping since both of these campgrounds are more quiet and secluded than Main Venue Camping.

Please visit our Festival FAQ that covers more festival information such as our rules, pet policies, directions, and more! (Click Here To Visit Our Festival FAQ Page)

VIP tickets are all inclusive and come with: meals, beverage service, early arrival privileges (for VIP Full Event), bathroom and shower facilities, exclusive upfront viewing at the main stages, VIP pavilion and lounge, super friendly VIP staff to assist you with settling into the festival and free camping in the shaded VIP campground. You do not need to purchase any additional camping passes with VIP. Please visit our tickets page (Click Here To Visit Our Ticketing Page) for more information on VIP tickets.

No. Children are not free in VIP. Specially priced Children’s VIP Passes are available for ages 1-6 and 7-16. Adults ages 17 and older require a VIP Full Event Pass or VIP Three Day Pass. Please visit our tickets page (Click Here To Visit Our Ticketing Page) for VIP Children’s prices.

Yes. Get your VIP tickets early as they tend to sell out months in advance.

No. The VIP campground is a “gated community” in order to protect the many perks of the VIP Program: shaded camping, meals, beverage service, bathroom facilities, and VIP lounge. Only VIP Pass holders can enter the VIP campground. VIP Pass holders are more than welcome to camp with their friends in primitive, non-VIP camping.

Due to space limitations, we are no longer accepting reservations for patrons to bring RVs, campers and trailers into the VIP Campground.  We have started a waiting list just in case any current reservations get cancelled, please call Pipeline Ticketing at (785) 749-3434, 10am-6pm CST, Monday-Friday for more information.

• The following vehicles are considered an “RV,” and every “RV” entering the festival requires an RV Camping Pass:

  1. Class A RV
  2. Class B RV
  3. Class C RV
  4. Any size Bus
  5. Any vehicle wider or longer than a normal 15 passenger van
  6. Any vehicle towing a trailer, camper, RV or 5th wheel of any size. If you’re hitching anything, it’s an “RV.”
• All “RVs” require an RV Unreserved Camping Pass or Reserved Campsite pass.  Please visit our tickets page for more information (Click Here To Visit Our Ticketing Page) in particular the “RV Camping Passes.”

Yes. All vehicles considered an “RV” (see above question) require an RV Unreserved Camping Pass or Reserved Campsite.  All vehicles with an RV Unreserved Pass are required to park in the designated RV Unreserved Campground. Any vehicle that requires an RV Unreserved Pass but arrives on site with Main Venue, West Woods, Riverside or Accessible will be turned around. RV Unreserved does NOT include any water or electric hookups. Small or silent generators are allowed at all RV Unreserved campgrounds. ”RV Unreserved @ Main Venue” and “RV Unreserved @ Accessible” can access the free water/dump station located on the Main Festival Venue. There are no water/dump stations for “RV Unreserved @ Riverside.” Please review our Reserved Campsites option for campsites with water and electric hookups. Visit our tickets page for more information (Click Here To Visit Our Ticketing Page) underneath “RV Camping Passes.”

Your order may have not completed successfully… oops! Feel free to contact Pipeline Ticketing at (785) 749-3434, 11am-4pm CST, Monday-Friday, or info@pipelineticketing.com AT LEAST one week prior to the festival. Any ticket issues within 1 week of the festival need to be addressed at the on-site Box Office.

TICKETS: Buyer beware when purchasing from a third party such as Ebay or Craigslist; tickets purchased through these avenues CANNOT BE GUARANTEED. WRISTBANDS: DO NOT PURCHASE WRISTBANDS FROM ANY INDVIDUAL FOR ANY REASON; THEY ARE NOT VALID!

Yes. A Payment plan is available up until March 18, 2013 for purchasing Full Event Passes, VIP Full Event Passes and both RV Packages with 3 easy payments. You must create and sign into your online account when purchasing through the payment plan. 1/3 of the base price plus all service and shipping fees are due at the time of purchase, and the remaining 1/3 payments are deducted automatically from your stored credit card on April 1 and May 1, 2013. Please visit our tickets page for more information (Click Here To Visit Our Ticketing Page) and click on Payment Plan Details.

Please contact Pipeline Ticketing at (785) 749-3434, 11am-4pm CST, Monday-Friday or info@pipelineticketing.com AT LEAST one week prior to the festival. Any ticket issues within 1 week of the festival need to be addressed at the on-site Box Office.

ALL TICKET SALES ARE FINAL; NO CANCELLATIONS, REFUNDS or EXCHANGES for ANY REASON. For all other changes (i.e. address changes, Will Call name changes, etc.), contact Pipeline Ticketing at (785) 749-3434, 11am-4pm CST, Monday-Friday or info@pipelineticketing.com AT LEAST one week prior to the festival. Any ticket issues within 1 week of the festival need to be addressed at the on-site Box Office.

File a police report and contact Pipeline Ticketing at (785) 749-3434, 11am-4pm CST, Monday-Friday or info@pipelineticketing.com. Have a scanned or electronic copy of the police report ready. 

Treat your tickets as if they are cash. Lost or damaged tickets will NOT be reissued; this policy will be strictly enforced. Keep tickets in a cool, dry and safe place. Think about it: if you lose money after taking it out of the ATM, can you get new money from the bank? Nope.

First, remain calm. Did you check your spam/junk folder? If your PrintPasses are not there either, do not fret as you have an order confirmation. DO NOT PURCHASE NEW TICKETS; YOU WILL NOT BE REFUNDED FOR MAKING MULTIPLE ORDERS. Contact Pipeline Ticketing at (785) 749-3434, 11am-4pm CST, Monday-Friday, or info@pipelineticketing.com AT LEAST one week prior to the festival. Any ticket issues within 1 week of the festival need to be addressed at the on-site Box Office.

Yes. You can access your PrintPasses up to five times. But before trying to print again, check that you have enough ink in your printer and the latest Adobe PDF reader. If you are still having troubles printing at home, contact Pipeline Ticketing at (785) 749-3434, 11am-4pm CST, Monday-Friday, or info@pipelineticketing.com AT LEAST one week prior to the festival. Any ticket issues within 1 week of the festival need to be addressed at the on-site Box Office.

*****ALL TICKETS, including PrintPass, BEGIN SHIPPING IN FEBRUARY 2013.*****

 

Shipping Option	Cost	How is it delivered?	Expected Delivery Time	Is the delivery tracked?
PrintPass	$1.50 per ticket	Email	You will receive an email in February with instructions on how to download and print your ticket(s).  Be sure and check your spam/junk folder for this email too.	Yes
USPS Mail	$1.50 per order	First Class USPS snail mail	Allow the USPS a full 4-6 weeks to deliver your order.	No
USPS Priority	$7.00 per order	Priority USPS mail	Allow the USPS a full 1-2 weeks to deliver your order.	No
FedEx	$15.00 per order	FedEx “Express Saver”	Allow FedEx up to 7 days to deliver your order. You will receive an email directly from FedEx with your tracking number when your order is shipped, and be sure to check your spam/junk folder for the email from FedEx.	Yes
International Shipping*	$15.00 per order	USPS Priority Flat Rate International	Allow the USPS a full 4-6 weeks to deliver your order.	No
Will Call	FREE!	Tickets are held for you at the festival Box Office	Simply bring a valid photo ID and the card used to make the purchase to the Box Office to pick up your tickets at the festival.	n/a
Payment Plans:your third and final payment is due on May 1, 2013 on the credit card stored on file.  Once your third and final payment is successful, your tickets will then ship by the shipping option you chose during your purchase.* Through trial and error, we strongly urge you to avoid shipping internationally due to its high cost and low guarantee of delivery.  Please consider having your tickets to be picked up at Will Call; have your tickets shipped to a friend/family member in the states; or have your tickets emailed to you with PrintPass.

 

*****ALL TICKETS, including PrintPass, BEGIN SHIPPING IN FEBRUARY 2013.*****

Please contact Pipeline Ticketing at (785) 749-3434, 11am-4pm CST, Monday-Friday or info@pipelineticketing.com AT LEAST one week prior to the festival. Any ticket issues within 1 week of the festival need to be addressed at the on-site Box Office.

• General Admission

• >>Don’t forget!  Each person requires their own Event Pass to enter the festival, and each vehicle requires a Camping Pass.  Up to 5 people can ride in one vehicle and split the cost of camping.  “Festival” includes the campgrounds, concert fields, day parking and everything in between.
  

  If you have this Event Pass	with this Camping Pass	then your Gate Time is:
  Full Event	Reserved Campsite	Wednesday May 29, 4:00 pm
  Full Event	RV Unreserved @ Main Venue	Wednesday May 29, 4:00 pm
  Full Event	Main Venue Camping WITH Wed. Arrival	Wednesday May 29, 4:00 pm
  Full Event	Accessible Camping Options	Wednesday May 29, 4:00 pm
  Full Event	Main Venue Camping	Thursday May 30, 12:01 am
  Full Event	West Woods Camping	Thursday May 30, 12:01 am
  Full Event	Riverside Camping	Thursday May 30, 12:01 am
  Full Event	RV Unreserved @ Riverside	Thursday May 30, 12:01 am
  Three Day	ANY  camping pass	Friday May 31, 8:00 am
  Two Day	ANY camping pass	Saturday June 1, 8:00 am

  In a nutshell: You cannot enter the festival, or any part of the festival, before your listed gate time. You cannot come early and “just set up camp for the night.” If you arrive before your gate time, you will be turned around.

• VIP

• >>Don’t forget! VIP Passes are a per person cost.
  

  If you have this VIP Pass	then your Gate Time is:
  VIP Full Event	Wednesday May 29, 4:00 pm
  VIP Children	Wednesday May 29, 4:00 pm
  VIP Three Day	Friday May 31, 8:00 am
  VIP Two Day	Saturday June 1, 8:00 am

  In a nutshell: You cannot enter the festival, or any part of the festival, before your listed gate time. You cannot come early and “just set up camp for the night.” If you arrive before your gate time, you will be turned around.
  VIP Three Day does not include Thursday arrival privileges. VIP Two Day does not include Friday arrival privileges.

• Every person who is first entering the festival needs to visit one of our Toll Booths.  Toll Booths are where you exchange your Event Pass tickets for wristbands, and Camping Pass tickets for windshield stickers.  All patrons must FIRST go through one of the Toll Booths BEFORE proceeding to your camping area or day parking lot.
• Wakarusa has two Toll Booths: North Toll Booth and South Toll Booth
  1. North Toll Booth – located 8 miles north of the Main Festival Venue, the North Toll Booth will be open from 4:00 pm CST on Wednesday May 29 through 11:59 pm Thursday May 30.
  2. South Toll Booth – located 3 miles south of the Main Festival Venue, the South Toll Booth will be open from 24 hours starting at 4:00 pm CST on Wednesday May 29 through 4:00 pm CST on Sunday June 2.  The South Box Office is our “main” box office.
  3. 
     Toll Booth maps.  Click to enlarge.

A handy Wakarusa Travel guide is available here: http://wakarusa.com/2012/travel-guide.asp

• Wakarusa has two Box Offices: North Box Office and South Box Office
  1. North Box Office – located 8 miles north of the Main Festival Venue, the North Box Office will be open from 4:00 pm CST on Wednesday May 29 through 11:59 pm Thursday May 30.
  2. South Box Office – located 3 miles south of the Main Festival Venue, the South Box Office will be open from 24 hours starting at 4:00 pm CST on Wednesday May 29 through 11:59 pm CST on Saturday, June 1.  The South Box Office is our “main” box office.
  3. Map of Toll Booths/Box Office/Camp Sites (Click to enlarge):
     

• Yes. You can enter and exit the festival, but please be advised that you will have to go through the security checkpoint each time.  Keep in mind that Mulberry Mountain is a very secluded and rural site with the closest town being 30 minutes away or further.
• Gates are open 24 hours at Wakarusa.  In the event there is a safety concern, Wakarusa reserves the right to restrict traffic to a defined period during daylight hours.

• “Wakarusa” includes Pipeline Productions Inc., OK Productions Inc., Mulberry Mountain Lodging and Events LLC, and their affiliates.  “Festival” includes the concerts and concert areas, stage areas, activities and activity areas, shopping areas, campgrounds, parking lots, and any other area or activity deemed as “festival” by Wakarusa.
• ALL SALES ARE FINAL.  NO REFUNDS or EXCHANGES for ANY REASON.  All acts, times and locations are subject to change without notice. You are buying ticket(s) to the festival, not to see a single band; artist cancellation of any kind is not grounds for a refund.  Festival is RAIN or SHINE; Wakarusa reserves the right to limit stage sets during severe weather. Your safety is our #1 concern.
• Wakarusa has in-house photography and video staff roaming the festival grounds for footage. Ticket users consent to their image being used by Wakarusa, especially if you stop and pose for the media staff.
• You exchange your ticket for a wristband; wristbands are VOID if removed, exchanged, transferred, tampered or altered in any way (including cutting off the excess fabric).  Counterfeited tickets and/or wristbands will be confiscated, and the persons holding, using, wearing or selling counterfeit ticket(s) and/or wristband(s) will be ejected from the festival and are subject to prosecution under local, state and federal laws.
• Use caution when enjoying the many activities at the festival; participation in any activities are at your sole discretion.  Wakarusa cannot be held liable for any injuries or property damage that result from your participation in these activities.
• All persons determined by Wakarusa to be acting in an illegal, offensive or disorderly fashion will be ejected from the festival without refund.  All persons and vehicles are subject to a security search for illegal or prohibited contraband.  If you are removed from the festival for any reason, you will not be allowed back into the festival even with the purchase of a new ticket.
• The same people who operate all of Pipeline Ticketing are the same people who run the Box Office during the festival.  Any and all last minute ticket issues need to be addressed at the Box Office directly. “Last minute” includes trying to contact Pipeline Ticketing via phone or email from Saturday May 25 through Sunday June 2, and “ticket issues” includes anything related to tickets, purchased tickets, and attempted ticket purchases to the Wakarusa Music and Camping Festival.  While we at Pipeline Ticketing have every intention to answer the phones and email account during the festival, it is NOT guaranteed as we are busy running the Wakarusa Box Offices. All ticket sales are final!  There are no refunds for “I tried to get a hold of you, but no one answered.”  Come see us at the Box Office, we’re there to help you!

First, please visit our Festival FAQ that covers more festival information such as our rules, pet policies, directions, and more!

Contact Pipeline Ticketing at (785) 749-3434, 11am-4pm CST, Monday-Friday, or info@pipelineticketing.com AT LEAST one week prior to the festival.  Any ticket issues within 1 week of the festival need to be addressed at the on-site Box Office.